Hi, I'm Eugene.

I drive UX strategy and vision for products and platforms, enabling long-term business success. My expertise in human-centered product development solves for the needs of users, the business, and the organization - while my operational excellence evolves how teams achieve strategic objectives and OKRs.

I exhibit fluency with AI and build it into both my team's solutions and workflows. I build the bench - hiring outstanding talent and growing individual expertise - so high performance becomes a reliable, repeatable outcome.

At Google Workspace, I eliminated 45% of enterprise support volume and unlocked $350 million in pipeline. At Maps and Earth, shaped consumer experiences driving ~$3 billion in revenue. At Google Cloud, built Apigee API hub from zero to GA, then led agentic UX for Gemini Enterprise - making complex AI accessible to business users without engineering support.

Contact me View portfolio deck → View resume →

22+

Years of total UX experience

Years at Google

Years of managerial experience

US Patents granted

Leadership

My leadership philosophy

My leadership philosophy blends strategic vision with hands-on, research-backed design thinking.

Drive strategy and vision

I drive the UX strategy and vision that enables long-term business success - owning key decisions required to solve business and user needs, not just deliver features.

Define UX vision at PA level
Own product and platform OKRs
Prioritise resources for high impact

Develop the bench

I grow the organisation's capabilities by hiring outstanding talent and developing their skills - growing individual expertise through groundedness in actual human needs. High performance becomes a reliable, repeatable outcome.

Hire for current and future needs
Set clear expectations & feedback
Build a strong leadership bench

Scaled operational excellence

I create the structure, mechanisms, and systems that enable teams to operate at scale - with clarity and velocity. I embody grit and a healthy disregard for the impossible, while questioning what's "good enough."

Shape practices that deliver OKRs
Align org towards shared vision
Drive xFN credibility at PA level

Experience

Career timeline

Google Cloud AI

2023 – Present · Bangalore

Staff UX Designer / Senior UX Manager II

Leading agentic UX for Gemini Enterprise Agent Builder (GA Oct 2025), Apigee API hub (0→1, GA 2024), and one-click MCP server generation. Defining the North Star for enterprise AI automation - shifting from technical configuration to intelligent, AI-assisted business workflows.

Google Workspace

2017 – 2023 · Sunnyvale / Bangalore

Staff UX Designer / Senior UX Manager

Multi-year transformation of Admin Console from static UI to an intelligently segmented platform. Eliminated 45% of support volume, unlocked $350M+ in enterprise pipeline, and pioneered Group-Based Policy architecture. Led teams across US and India.

Google Maps & Earth

2011 – 2017 · Mountain View / Bangalore

Senior UX Designer

Lead designer on Google Earth Next Generation (Webby Award winner). Rebuilt core IA for Google My Business, driving ~$3B in revenue. Designed Smart UGC system scaling to 10M+ user contributions per day. Led UX for Google Map Maker.

Adobe / Macromedia

2004 – 2011 · Bangalore

Senior UX Designer & Product Lead

Owned end-to-end UX strategy for Adobe Fireworks across five major releases (MX 2004, CS3–CS5). Cross-product impact across Dreamweaver, Flash Builder, and Captivate. Earned the Macromedia Best Innovator Award (2005) and two US Patents.